Privacy Policy

By
Shoreline Software
January 15, 2020

Shoreline Software Website Privacy Policy

Shoreline Software and its affiliates (“Shoreline Software “we,” “our,” and/or “us”) value the privacy of individuals who use our website. This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from or about Shoreline Software website visitors (“Users”) or their devices. By using our website, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our website is also subject to our Terms of Service.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our website if that information is necessary to provide you with our website or if we are legally required to collect it.

A. Information You Provide to Us.

Contact Information. When you sign up to receive our newsletter or participate in our surveys, we ask you for your name and email address, along with any other information you elect to provide us.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for support, we may receive your name, email address, phone number, the contents of your message or attachments that you may send to us, and other information you choose to provide.

B. Information We Collect When You Use Our Website.


Device Information. We receive information about the device and software you use to access our website, including internet protocol (IP) address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.

Usage Information. To help us understand how you use our website and to help us improve it, we automatically receive information about your interactions with our website, like the pages or other content you view, the searches you conduct, and the dates and times of your visits.

Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our website.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the website, you may not be able to utilize the features of the website to their fullest potential.

How We Use the Information We Collect

We use the information we collect from or about you or your devices:

  • To provide, maintain, improve, and enhance our website;
  • To communicate with you, provide you with updates and other information relating to our website, provide information that you request, respond to comments and questions, and otherwise provide customer support;
  • For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you;
  • To de-identify or aggregate information collected through the website and use it for any lawful purpose.
  • To find and help prevent fraud, and respond to trust and safety issues that may arise;
  • For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • For other purposes for which we provide specific notice at the time the information is collected.

How We Share the Information We Collect

Affiliates. We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.

Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our website.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the website.

Merger, Sale, or Other Asset Transfers. We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.

Consent. We may also disclose information from or about you or your devices with your permission.

Your Choices

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Third Parties

Our website may contain links to other websites, products, or services that we do not own or operate.  We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect the information we collect from or about you or your devices by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of such information.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our website is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please alert us via the Contact Information section, below.

International Visitors

Our website is hosted in the United States and intended for visitors located within the United States. If you choose to use the website from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the website. By providing any information, including personal information, on or to the website, you consent to such transfer, storage, and processing.

Update Your Information or Pose a Question

You can update your information by contacting us. If you have questions about your privacy on the website or this privacy policy, please contact us via the Contact Information section, below.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the website, we will notify you through the website, by email, or other communication.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at hello@shorelinesoftware.com or write to us at 708 Winslow St. Redwood City, CA 94063.

Last Updated: 1/13/2020